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Privacy Policy

Privacy Policy

May 2024

Elite Psychology and Wellness, PLLC (“Elite Psychology and Wellness”, “We”, “Our”, “Us”) is committed to protecting our users (“Your”, “User”, “You”) privacy. This privacy policy governs the manner in which we collect, use, maintain, information that is collected during your visit to our website and your use while on our website and services. By visiting and using our website and/or services, you agree to the terms in this privacy policy. Please read this privacy policy thoroughly as it is updated from time to time. If you do not agree with the terms of this privacy policy, please do not use our website or provide any information to us.

Confidentiality and Privacy Policy

The law protects the relationship between a client and a counselor, and information cannot be disclosed without written permission.

Exceptions to the Confidentiality & Privacy Policy include:

Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report to the appropriate authorities immediately.

If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim. 

If a client intends to harm him or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their safety.

If a therapist at Elite Psychology and Wellness is subpoenaed along with their record, we must follow the order of the subpoena.

Use of the Site and the Services

To access and use our Site and Services, you must be 18 years or older and have the authority to enter into these Terms and Conditions. Minors under the age of 18 are prohibited from using this Site. We do not knowingly collect, use or disclose personal information about visitors that are under 18 years of age. If you are under 18 years of age you must immediately stop using our Site and not provide any information to us through any means through our Site. 

Personal Information Collected

We may collect certain types of information from users when they use our Site in a variety of ways, including but not limited to, when you visit our site, fill out a form, or other methods of communication on our Site. Bu accepting this Privacy Policy, you are giving consent to us collecting your information.

We do not knowingly sell, trade or transfer your personal information to any third party. We do not use our Site to collect personal information about you other than what you provide voluntarily to use our Site and Services. In order to use our Services or subscribe to our Site you will need to provide some personal information so that you can use the Services you are seeking. If you choose to not provide us with your personal information than you may not be able to access our Site and may not be able to use certain Services on our Site. If you do provide personal information to us, you do agree to provide accurate, true, and correct personal information and will notify us of any changes to this information.

We do have to provide your personal information to some third parties for specific reasons. If you purchase our Services we will have to provide your personal financial information (such as a credit card or bank account numbers) to our third party processing company to complete the transaction you have authorized. Sometimes we may need to verify your financial data with your financial institution or credit card company or credit bureau or other third party affiliate. If it is necessary for technological maintenance to occur. 

We do not store or process any credit card information as this is done through a third party payment processor and your data will be sent through that third party for processing. You can read the privacy policy on our third party payment processor’s website for additional information about how they use data. If you disclose your information to other third parties other privacy policies and rules may apply as to how they collect data. We cannot and do not enforce data and privacy policies from other third parties.

Involuntary Information Collected

We collect information that is sent to us automatically and anonymously from your website browser and/or mobile device, such as, your IP address, browser type, date and time of your visit, pages viewed and the length of time on each page. This information is typically not identifiable and we do not attempt to identify you to this information.


Our website may use cookies and other means to collect data and information from our Site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site to recognize your browser and remember its information. We use cookies to help us understand your preferences based on site activity for marketing purposes. Cookies allow us to gather anonymous information. If you choose to disable cookies, this may affect your ability to make purchases through our Site and you may not be able to gain access to the full experience of our Site.

Data Security

We do not sell, trade or rent your personal information or our mailing lists to third parties.

We take reasonable steps to ensure that your data is secured, and our network is secure, but we cannot guarantee this in its absolute security, and we are not responsible for any breach of security or for any actions by others who attempt to steal personal information. 

Information for Visitors Outside of the United States

Use of our website is governed by United States law. Your personal information may be transferred to and maintained on services located outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from your jurisdiction. If you use our Site, you agree to be bound by United States law. 

Retention of Your Information

We generally keep your information for as long as necessary to provide you with the Services, comply with our legal obligations or until you request that we delete your information. Any information we do not need any longer will be permanently deleted.


From time to time while using our Site and Services we will communicate with you through SMS, MMS, and email. By clicking subscribe to our consent, you agree to receive recurring information SMS, MMS and email messages from Elite Psychology and Wellness. Your click on such forms is your electronic signature and you agree for us to send your electronic messages on your mobile phone or landline device. You understand that consenting to receive SMS messages is not a condition of purchase or service. You also understand there is a standard rate subscription service available on most carriers, Msg & Data Rates May Apply. You can also request additional information by texting HELP or sending an email to Service will continue until you opt out. Messaging frequency will vary. Subscription may be canceled by texting STOP. 

No mobile information will be shared with third parties/ affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in-data and consent; this information will not be shared with any third parties except for billing purposes. 

Opt Out

When you receive text messages from us or sign up for our mailing list, you are registering to receive SMS and email communication from us. If you chose to later opt out of this service, you can contact us to request to have your name removed from our SMS and mailing list. When you sign up for our SMS and mailing list you agree to receive SMS and email communication from us with regard to special offerings and programs and services we offer. If you provide your information to us, you are consenting to agree to our Terms and Conditions and our Privacy Policy and agree to receive communication from us. It is then your responsibility to opt out of any future communication should you want to.

Changes to our Privacy Policy

We have the right to update our Privacy Policy at any time and without any notice to you. You acknowledge and agree that it is your responsibility to review our Privacy Policy periodically. 

Acceptance of our Privacy Policy

By using our Site, you agree to and accept our Privacy Policy. If you do not agree to our Privacy Policy, please do not use our Site. Your continued use of our Site following any changes to our Privacy Policy is consent and agreement to those changes.